Isleta Resort and Casino Guest Service AgreementĪll Team Members will display 100% commitment to World Class Guest Service through the delivery and maintenance of Guest Service Standards established by the Isleta Resort and Casino.Įssential Functions and Responsibilities: This list of tasks is illustrative ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. The Housekeeping Manager is responsible for all aspects of the department inclusive of all guest rooms, public areas, and laundry facility maintaining the highest standard of cleanliness in all guestrooms and public areas maintaining an active relationship with vendors recommending and implementing procedural changes and managing the department.Īll while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and guests.
